Process Review and Optimization
Optimize your company's processes and reclaim 500 hours
per month
Our team streamlined IT for large corporations:
These problems cost you 300,000 PLN annually
New projects launch slowly – because “the system prevents quick action.” Processes are outdated – designed when you were 10x smaller. People bypass official processes – “it will be faster if I do it myself.”
Free process audit (value 12,000 PLN) will find bottlenecks in 7 days. We discover an average of 5-8 areas for immediate optimization.
Measurable ROI for every process
Before starting, you receive a process map with costs. Everything calculated and documented.
First, we fix the process, then we select the tool.
We start each project with process mapping and optimization. Only when the process is efficient when performed manually, do we implement technology to accelerate it.
Consulting from someone who understands technology and finance
There are IT experts in the market who don’t understand business. And business consultants who don’t understand technology. We bridge both worlds.
We partner with companies
like yours:
Growing SMEs
That need to scale IT
before projects overwhelm them.
Corporations
Trapped in legacy systems,
that hinder development.
Startups
Building foundations
technological from scratch.
Public organizations
And non-profits, where every
penny counts.
Concrete method. Concrete results.
Discover
and organizational culture.
Design
that connects processes, people, and technology.
Deliver
together with you, step by step.
Develop
and sustain long-term improvement.
Zero Conflict of Interest – Zero Commissions from Vendors
We are not affiliated with any vendor. We do not earn commissions. Sometimes the best advice is: "stick with what you have, and you'll save 300k PLN." A vendor partner will never say that.
We measure your success by ROI
We do not measure success by tool implementation – we measure it by real business results. Are processes faster? Have costs decreased? Is the team actually using the system?
We set goals, monitor progress, and report on results.
Start with
a free audit
What will you receive?
- Analysis of the biggest gaps in your current IT infrastructure.
- 3-5 specific optimization areas with an estimation of potential savings.
- An action plan tailored to your specific business challenges.
- Implementation timeline with key milestones.
Sometimes, thanks to such solutions
companies outpace their market.
IT Organization Harmonization and Integration
Challenge:
Many post-merger companies operated as independent IT silos. Each unit had its own platforms, applications, and infrastructure. This resulted in cost duplication, lack of standards, and zero board control over IT spending.
Solution:
Comprehensive IT merger into a single unified organization. Consolidation of platforms, applications, and infrastructure into a single efficient ecosystem. System migration and standardization. Integration of IT teams into a single structure with clear management. Redesign of the support model aligned with business priorities.
Results:
- Unified technological landscape – seamless operations across all units
- Integrated teams under single management with common goals
- Modern, scalable support framework
- Optimized processes and resources – cost reduction + quality improvement
- Solid foundations for future growth and digital transformation
Infrastructure Consolidation
Challenge:
26 locations in Europe. 12 independent data centers. Each location operated autonomously.
This led to massive hardware duplication, lack of standardization, high support costs, and the risk of outages that could paralyze entire regions.
Solution:
Strategic consolidation of IT infrastructure across 26 European locations. Transformation of a fragmented environment into a unified configuration.
Results:
- From 12 data centers to 1 main data center + regional backups
- Simplified server landscape and centralized management
- Streamlined support operations with improved reliability
- Savings: over €1,000,000 annually
- Enhanced scalability and operational efficiency
Contact Center Harmonization
Challenge:
The European contact center ecosystem operated in chaos. Each location used a different platform: Cisco in one country, Avaya in another, Alcatel-Lucent in a third, and local PBX exchanges in the rest. There was no possibility of call redirection, license costs were high, and support was complicated.
Solution:
Comprehensive transformation – we consolidated all legacy systems into a unified Genesys Cloud platform. Management of all phases became possible: vendor evaluation, tender process, contract negotiations, full implementation across multiple units.
Results:
- Platform harmonization and service delivery standardization
- License optimization and cost efficiency through scale
- Resource sharing between locations – greater flexibility
- Improved redundancy and operational resilience
- Simplified support, training, and maintenance
- Long-term cost reduction and minimized patching requirements
- Modern platform supporting a consistent customer experience across Europe
But that's not all.
Our portfolio also includes:
Intelligent
AI solutions
Redesign of organizational
structures and roles
Optimization of support models
for factories and warehouses
WAN
implementation in Europe
Digital Signage
implementations
OKR methodology
implementations
Notification systems
for truck drivers
IT SLA and KPI
frameworks
Jarosław Łobejko – Founder of WunderS
I negotiated contracts with vendors. I defended budgets before boards. I modernized 20-year-old systems without interrupting business operations. I built technology strategies that had to work for 5 years.
And I learned one thing: the best technical solution is one that supports the business. In 2021, I completed an MBA in IT Management because I wanted to formally combine what I had been doing for years in practice: technology with finance and strategy.
WunderS is the culmination of this experience. It’s consulting that doesn’t just focus on “how to implement a system” – but on “whether it makes business sense at all.”
IT Management Experience
At C-level
in international corporations.
Years
million euros
Savings
Average increase in efficiency
of IT teams
x
The answer to all your questions is - YES!
Will IT strategy actually increase company profits, not just costs?
YES!
Can chaos be organized without replacing all systems?
YES!
Will you demonstrate a return on IT investment?
YES!
Can you help prevent costly mistakes in system selection?
YES!
Can IT strategy adapt to market changes?
YES!
Can you help prevent vendor lock-in?
YES!
Can IT strategy support geographical expansion?
YES!
Can you help prepare the company for AI and automation without exceeding the budget?
YES!